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FAQ

FAQ's on how to Buy Lists, Send Bulk Email and More!

Don't Forget-you can call us anytime during business hours as well at 888-410-4290, Chat with us right here on the site or Contact Us Here!


CAN-SPAM Act of 2003-BE COMPLIANT (It is easy if you know the rules!)

In the United States, most states enacted anti-spam laws during the late 1990s and early 2000s. These have since been pre-empted by the less restrictiveCAN-SPAM Act of 2003 bulkemail. Spam is legally permissible according to the CAN-SPAM Act of 2003 to send bulk email provided it follows certain criteria: a "truthful" subject line, no forged information in the technical headers or sender address, and other minor requirements. Learn how to send bulk email.

 

Why does my excel list have a column that displays #### hash marks I can't read it? That means you have text that is wider then the cell. At the top of the page where it says the cell (A,B,C...) on the cell that has the #'s on them. Move mouse to the right in between the 2 cells (mouse will show arrows pointing in 2 directions. Double click your left mouse and it should auto adjust the width of that column.

 

Can I Send Bulk Email through the Genuine Email Marketing website? Yes, with our bulk email software you can send to current, past or even new customers with click of a mouse-you will not find a better software on the market today-we guarantee it.  Check out the demo and videos here --> Bulk Email Software 

 

Do good list have the category in the email? NO!! Example a list category for MLM marketing that has all its emails like this (mlmStar@domain.com or MLMleader@domain.com) this means your list was most likely harvested and not opted-in. People that have an interest in something rarely have an email address to reflect it and a list that shows like this is usually not opt-in and has been harvested with automated software and those emails have been pulled of website's, blogs, and news groups.

 

How do I order Email Lists? You can purchase email lists by click on the Buy Now buttons and entering in your payment and list details. Learn More Here.


How do you filter lists by State/City/Area? Genuine email lists uses the full data record to filter the lists by address grouping.

What payments do you accept? Master Card, Visa, American Express and Discover. We also Accept PayPal and BillMeLater. 

When I purchase an Email List is it mine to keep? Yes all purchased lists are completely yours to use over and over, you are only charged once for emails lists and you will never be billed again. You can send bulk email to your purchased lists as many times as you like as you have ownership of the list.

 

Do you offer Support? Yes we will help you with any questions you may have please contact us with specific questions.

If you have questions on sending bulk email we have a full time support staff within your software account, simply log in to the bulk email software bulkemail and open a support ticket.

 

What format do the list come in? The email lists format are Microsoft Excel .CSV The lists can be opened with Microsoft Excel or Notepad. If you have a special request please make a note upon ordering. If you want to download a Free Excel viewer you can do so on our Free bulk email software page. This viewer will allow you to open, copy and paste your lists.

 

How do I receive my Email List? The email list will be emailed to you within a few business hours and under 24 hours. If you have not received your email list within 24 business hours check your spam folder. We also have had known issues with AOL and some other small outdated providers like comcast. Please call us at 888-410-4290 to notify us of this problem. You can also open up a support ticket via the live help and we will upload the list in a reply. We recommend a free gmail bulkemail account from google to be sure you receive all the communication from us and your other business contact in the future.

 

How can I cancel my software account? You can contact us with your First and Last Name, Email address, and and your software account ID, and we will be happy to remove you from the monthly billing cycle. We will confirm the removal via email reply.

 

Still Have Questions on how to Send Bulk Email or anything else? Contact bulk email support »




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